Track your order
Enter your order number and the email address used at checkout to check your order status, without creating an account.
Number + email
You can find your order number in the confirmation email
sent after your purchase (format S00123).
Already have an account? View all your orders
4 status steps
Order received
Confirmation sent by email immediately after payment is validated.
Processing
Picking and packing at the warehouse, usually within the same working day.
Dispatch
Email with DPD or Chronopost tracking number as soon as the carrier collects your parcel.
Delivery
Delivery within 24 working hours, or drop-off at a collection point if you are not home.
