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GDPR

Privacy Policy

1. Data Controller

The controller of the personal data collected on the site alloygator.fr is:

  • FRANCE DETAILING SASU
  • 188 Avenue de Sénigallia, 89100 SENS
  • Email: Contact us
  • Representative: Cédric Soliveau, President

2. Data Collected

When you use our site, we may collect the following data:

  • Identity: surname, first name, title
  • Contact details: email address, postal address, telephone number
  • Order data: products purchased, amount, delivery method, payment method
  • Connection data: IP address, browser type, pages visited
  • Payment data: this data is processed directly by our payment provider (Revolut, PayPal…) and is not stored by our services

3. Purposes of Processing

Your personal data is processed for the following purposes:

  • Processing and tracking of your orders
  • After-sales service, warranty, returns
  • Commercial communication (with your explicit consent)
  • Improvement of the site and our services
  • Compliance with our legal and tax obligations

4. Legal Basis

The legal bases for processing are:

  • The performance of the sales contract concluded with you
  • Compliance with legal obligations (accounting, invoicing)
  • Our legitimate interest in improving our services
  • Your consent for marketing communications

5. Retention period

  • Customer account data: for the duration of the contractual relationship, then archived for 5 years
  • Invoices: 10 years (accounting obligation)
  • Analytical cookies: 13 months maximum
  • Newsletter: until you unsubscribe

6. Recipients

Your data may be shared with our service providers (carriers, payment providers, hosting provider, emailing services) strictly to the extent necessary for the performance of their duties. No data is sold to third parties.

7. Your rights

In accordance with the GDPR, you have the following rights:

  • Right of access to your data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw your consent at any time

To exercise these rights, please contact us at Contact us.

If you believe your rights have not been respected, you may lodge a complaint with the CNIL.

8. Cookies

Details of the cookies used are set out on the Cookie Policy.

9. Security

We implement appropriate technical and organisational measures to protect your data against loss, unauthorised access, disclosure or alteration (TLS encryption, regular backups, access control, secure hosting in Europe).

Last updated: May 2026.